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Privacy Policy – upTrade

Last updated – 23rd December 2025

Introduction

This Privacy Policy explains how upTrade ("we", "us", or "our") collects, uses, stores, and protects personal data when you access or use the upTrade platform, including our website, mobile application, and any related services (collectively, the "Services").

We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws.

Information We Collect

When you register or use upTrade, we may collect the following information:

  • Name
  • Email address
  • Phone number / WhatsApp number
  • Date of birth
  • Basic profile and usage preferences

We also automatically collect Device and Usage Data, including:

  • IP address
  • Device type and operating system
  • Browser information
  • App usage, pages visited, timestamps, and interaction data

This information is collected using cookies, log files, and similar technologies to improve platform performance and user experience.

How We Use Your Information

We use your data to:

  • Provide and operate the upTrade platform
  • Enable simulated trading and leaderboard features
  • Improve, personalize, and optimize user experience
  • Monitor platform usage and prevent misuse
  • Communicate service-related updates and promotional messages
  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell or rent personal data.

Information may be shared only in the following cases:

  • Service Providers: With trusted vendors who assist in platform operations under confidentiality obligations
  • Legal Requirements: When required by law or lawful government requests
  • Business Operations: For account management, communication delivery, analytics, and security

Data Security

We use reasonable technical and organizational measures, including encryption and access controls, to protect your personal data. However, no digital platform can guarantee absolute security.

Data Retention

We retain personal data only for as long as required to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for data processing
  • Opt out of promotional communications

Withdrawal of consent may limit your ability to use upTrade services.

Children's Privacy

upTrade is intended only for users 18 years and above. We do not knowingly collect data from minors.

Policy Violations

Violation of platform policies may result in suspension or termination of access.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective once posted. Continued use of upTrade constitutes acceptance of the revised policy.

Contact Us

For any questions, contact us at support@uptrade.app

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